We will do our best to resolve your issue with kindness and ask you do the same, because we are people too!

As stated by Victorian law, we are not required to provide a refund or replacement if you change your mind.

You can choose a refund or exchange if an item has a major problem.

Broken goods: All items are carefully wrapped so they get to you in perfect condition.

We require an image of the broken product and its packaging within 2 days of Aus Post delivery.

If you’d like more information, please go to Consumer Affairs Victoria  

If this hasn’t answered your question, please get in touch HERE.